BDOs are not just tactical assets ..... they are strategic imperatives

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Specially trained Behavioural Detection Officers (BDOs) are used to identify potential threats by analysing individuals' behaviour, not appearance, thereby reducing unconscious bias. 

BDOs detect suspicious actions, signs of stress, deception, or unusual anomalies and traits that may suggest malicious intent. 

They work in collaboration with existing security personnel and law enforcement to provide early warnings and actionable intelligence to help prevent incidents, or losses.

In the RETAIL sector BDOs provide a discreet layer of intelligence that complements existing CCTV surveillance & uniformed security personnel. This strategic integration enables:

• Implemented in shopping centres as a proactive loss prevention measure
• Pre-emptive intervention rather than reactive response
• Disruption of organised retail crime networks
• Preservation of the customer experience by avoiding overt confrontation
• Real-time threat intelligence to inform broader security decisions

Other key areas that benefit from BDO deployment include:

• Public Events & Venues: Deployed at concerts, festivals & sporting events to ensure large crowd safety, especially where threat levels may be higher
• Transportation Hubs: Used in airports, train stations & other transit areas to monitor passengers & staff
• Compliance: Assisting venues in meeting legal & regulatory standards, such as Martyn’s Law, which requires public spaces to adopt preventive security measures